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Preparing Your Financial Information

When you reach out to your lender for help, it’s important that you’re fully prepared and have your financial documentation organized and at your side.

Documents to have ready

  • Your most recent mortgage statement
  • Pay stubs or other documents showing your household's monthly pre-tax income
  • Most recent tax return
  • Second loan or home equity line of credit statements
  • Account balances and minimum monthly payments on credit cards, car loans, student loans, and other debt
  • A short description of the financial hardship that is causing – or leading to – a mortgage delinquency with supporting proof


It's recommended that you have a monthly budget prepared to show how you’re spending your money.

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