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Extending help to homeowners impacted by COVID-19

If you’re struggling to make your mortgage payments due to COVID-19, relief options are available.

If you are a homeowner experiencing financial hardship directly or indirectly related to Coronavirus (COVID-19) and your mortgage is  owned by Freddie Mac, contact your loan servicer (the company listed on your mortgage statement) right away to discuss your options.

Whether you’re facing job loss, reduced income, illness or other issues that impact your ability to make your monthly mortgage payment, Freddie Mac is working to ensure you are protected. In fact, the company has directed your loan servicer to provide mortgage relief options that include:

  • Ensuring payment relief by providing forbearance for up to 12 months

  • Waiving assessments of penalties or late fees

  • Halting all foreclosure actions and evictions of borrowers living in homes owned by the company until at least December 31, 2020

  • Offering loan modification options to provide mortgage payment relief or keep those payments the same after the forbearance period

  • Starting July 1, 2020, offering a payment deferral solution in which your deferred payments will be due at the end of the loan

Borrowers are eligible for forbearance regardless of whether their property is owner occupied, a second home or an investment property.

If you are struggling to make your mortgage payments or believe you may fall behind on your payments soon, don’t wait – contact your loan servicer now. They’re here to help you.

Stay safe

Information to help keep you and your family safe:

Tools and Resources

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Loan Look-Up Tool

Find out if Freddie Mac owns your loan.


Borrower Help Centers

Our housing counselors offer education and assistance whether you are struggling to make your mortgage payments or planning to buy a home.


Sustaining Homeownership in a Crisis

Learn about the resources and solutions available to you with our interactive guide for homeowners.

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