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Freddie Mac Borrower Help Centers

Assistance is available if you're a struggling homeowner with a Freddie Mac-owned mortgage trying to avoid foreclosure. You can choose in-person assistance through a local Freddie Mac Borrower Help Center or call our national Freddie Mac Borrower Help Network to get started.

Visit our loan look-up tool to see if Freddie Mac owns your mortgage

HUD-certified counselors at our Borrower Help Centers and Borrower Help Networks will:

  • Explain, identify, and pursue your best foreclosure prevention option. They'll work closely with you and the lender who services your Freddie Mac-owned mortgage.
  • Help supply missing information and documents to move your application forward.
  • Provide holistic financial education counseling, including debt and credit management.
  • Inform you about Neighborhood Stabilization Initiatives that may be available in your area.

Help is available at the following locations:

Midwest

Chicago
Latin United Community Housing Association (LUCHA)
1152 North Christiana Avenue
Chicago, Illinois 60651
773-489-8484 – phone
www.lucha.org

Neighborhood Housing Services of Chicago
1279 North Milwaukee Avenue, 4th Floor
Chicago, Illinois 60622
773-329-4111 – phone
www.nhschicago.org

Detroit
NID-Housing Counseling Agency
7310 Woodward Avenue, Suite 704
Detroit, Michigan 48202
313-338-3840 – phone
www.nidonline.org

Northeast

New York State
Center for NYC Neighborhoods*
855-HOME-456 – phone
www.cnycn.org

* Free assistance, either in person or by phone, will be offered by a nonprofit affiliate of the Center for NYC Neighborhoods. Call the Center and ask for the name of the member organization nearest you.

Washington, DC, Metropolitan Area
HomeFree-USA
6200 Baltimore Avenue
Riverdale, Maryland 20737
301-891-4606 – phone (English)
301-891-4607 – phone (Spanish)
www.homefreeusa.org

Southeast

CNC
1223 SW 4th Street
Miami, Florida 33135
888-669-0379 – phone
www.cnc.org

D&E, A Financial Education and Training Institute, Inc.
4532 Jonesboro Road
2nd Floor
Forest Park, Georgia 30297
877-790-1831 – phone
www.depower.org

and

2860 East Point Street
2nd Floor
East Point, Georgia 30344
877-790-1831 – phone
www.depower.org

InCharge Debt Solutions*
5750 Major Boulevard
Suite 300
Orlando, Florida 32819
877-300-4179 – phone
www.InCharge.org

*In-person assistance by appointment only. Call to schedule.

Urban League of Broward County
Community Empowerment Center
560 NW 27th Avenue
Fort Lauderdale, Florida 33311
888-884-9386 – phone
www.ulbroward.org

Southwest

Phoenix
Chicanos Por La Causa
1402 South Central Avenue
Building A
Phoenix, Arizona 85003
602-253-0838 – phone
www.cplc.org

Trellis (formerly Neighborhood Housing Services of Phoenix)
1405 East McDowell Road
Suite 100
Phoenix, Arizona 85006
602-258-1659 – phone
www.trellisaz.org

West

Chicanos Por La Causa
3685 Pecos-McLeod
Las Vegas, Nevada 89121
702-207-1614 – phone
www.cplc.org

Neighborhood Partnership Housing Services (NPHS)
9551 Pittsburgh Avenue
Rancho Cucamonga, California 91730
909-988-5979 – phone
http://nphsinc.org

and

1280 Palmyrita Avenue
Suite G
Riverside, California 92507
909-988-5979 – phone
http://nphsinc.org

West Angeles Community Development Corporation
6028 Crenshaw Boulevard
Los Angeles, California 90043
855-543-3440 – phone
www.westangelescdc.org

Free phone assistance is available through our national Freddie Mac Borrower Help Network if you do not have a Borrower Help Center near you:

InCharge Debt Solutions
877-300-4179 – phone

InCharge Debt Solutions offers in-person assistance (by appointment only) if you live nearby:

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