Freddie Mac Borrower Help Centers and Network
Our HUD-certified housing counselors can assist you if you are struggling to make your mortgage payments and help you prepare for successful homeownership.
Find a Borrower Help Center Near You
Through Freddie Mac’s on-the-ground Borrower Help Centers and national Borrower Help Network, trusted nonprofit intermediaries offer free assistance that includes a full suite of financial education and mortgage help services.
If you’re struggling to make your mortgage payments
If you’re behind on your mortgage payments or believe you may fall behind on your payments soon, our housing counselors can help you by:
- Providing holistic financial education counseling, including reviewing your budget and providing debt and credit management services.
- Offering educational resources and tools to help you get back on track.
- Explain, identify and pursue the best option to avoid foreclosure while working closely with your loan servicer (the company listed on your mortgage statement).
If you’re planning to buy a home
If homeownership is in your future plans, our housing counselors can help prepare by:
- Teaching important financial skills such planning your budget and building your credit.
- Guiding you on the steps to sustainable homeownership through workshops and one-on-one counseling.
- Comparing the affordable features of various mortgage products – including products that offer lower down payment options.
- Providing information on down payment and closing cost assistance programs in your area.
Borrower Help Centers
Midwest
Chicago
Latin United Community Housing Association (LUCHA)
1152 North Christiana Avenue
Chicago, Illinois 60651
773-489-8484
www.lucha.org
Neighborhood Housing Services of Chicago
1279 North Milwaukee Avenue, 4th Floor
Chicago, Illinois 60622
773-329-4111
www.nhschicago.org
Detroit
NID-Housing Counseling Agency
7310 Woodward Avenue, Suite 704
Detroit, Michigan 48202
313-338-3840
https://nidhousing.com/branch-offices/nid-detroit-bhc-help-center
Northeast
New York State
Center for NYC Neighborhoods*
55 Board St 10th Floor
New York, NY 10004
212-566-3050
www.cnycn.org
* Free assistance, either in person or by phone, will be offered by a nonprofit affiliate of the Center for NYC Neighborhoods. Call the Center and ask for the name of the member organization nearest you.
Washington, DC, Metropolitan Area
HomeFree-USA
6200 Baltimore Avenue
Riverdale, Maryland 20737
301-891-8400
www.homefreeusa.org
Southeast
Florida
CNC
1223 SW 4th Street
Miami, Florida 33135
305-642-3484 Ext 184 or Ext 181
www.cnc.org
InCharge Debt Solutions*
5750 Major Boulevard
Suite 300
Orlando, Florida 32819
888-794-6390
www.InCharge.org
*In-person assistance by appointment only. Call to schedule.
Urban League of Broward County
Community Empowerment Center
560 NW 27th Avenue
Fort Lauderdale, Florida 33311
954-584-0777
www.ulbroward.org
Georgia
D&E, A Housing & Economic Empowerment Center, Inc.
2860 East Point Street
2nd Floor
East Point, Georgia 30344
770-961-6900
www.depower.org
Mississippi
D&E, A Housing & Economic Empowerment Center, Inc.
416 Marion Avenue
McComb, Mississippi 39648
601-600-7001
www.depower.org
Southwest
Phoenix
Chicanos Por La Causa
1402 South Central Avenue
Building A
Phoenix, Arizona 85003
602-253-0838
www.cplc.org
Trellis (formerly Neighborhood Housing Services of Phoenix)
1405 East McDowell Road
Suite 100
Phoenix, Arizona 85006
602-258-1659
www.trellisaz.org
West
Las Vegas
Chicanos Por La Causa (CPLC)
555 N. Maryland Pkwy.
Las Vegas, NV. 89101
702-207-1614
www.cplc.org
California
Neighborhood Partnership Housing Services (NPHS)
9551 Pittsburgh Avenue
Rancho Cucamonga, California 91730
909-988-5979
http://nphsinc.org
West Angeles Community Development Corporation
6028 Crenshaw Boulevard
Los Angeles, California 90043
323-751-3440
www.westangelescdc.org