Rest assured, help is available
Your mortgage company
If you’re facing a financial setback that impacts your ability to pay your mortgage, your first call should be to your loan servicer (the company listed on your mortgage statement). The sooner you call, the more options will be available. Remember, your mortgage company does not want your home, they want to help you explore all options to avoid foreclosure.
Every year, housing counselors help millions of people regain their financial footing. They often work for nonprofit organizations and are trained to help you with your financial needs – from budgeting to avoiding foreclosure.
Before you reach out for help, take the time to fully understand your financial situation and have your mortgage information readily available. Being well organized and prepared will help your loan servicer or housing counselor better understand your financial position and assess your eligibility for a workout option.