Borrower notification letter FAQs
Did you receive a borrower notification letter titled “Freddie Mac Has Purchased Your Mortgage Loan” from Freddie Mac? Learn more about what it is and what you should do next.
Frequently Asked Questions
Why did I receive this notification letter from Freddie Mac?
By law, we’re required to notify you that your mortgage was sold to us. The letter includes more information about your mortgage as part of our continued efforts to promote long-term, successful homeownership.
Do I need to take action?
No. This notice requires no action on your part. It is for informational purposes only. We recommend that you file your borrower notification letter with your other mortgage documents.
Should I send my mortgage payments to Freddie Mac?
No. There is no change to the way you make your mortgage payment. You must continue to send your payments to the company listed on your mortgage statement.
Do I contact Freddie Mac if I have questions about my mortgage payment?
No. If you have questions about your mortgage or mortgage payment, please contact your lender/servicer (the company you make your mortgage payments to) using the contact information in the notification letter you received from Freddie Mac. Your servicer contact information should also be on your mortgage statement.
Why did my lender sell my mortgage to Freddie Mac?
Freddie Mac provides funds to lenders by purchasing mortgages from them. This creates a continuous source of mortgage funds that allows homebuyers to obtain financing. These activities allow us to fulfill our mission of providing liquidity, stability and affordability to the nation’s residential housing market. The selling of your mortgage to Freddie Mac does not change the terms and conditions of your existing mortgage loan, such as your payment obligations.
Learn more about Freddie Mac and the secondary mortgage market.
Why is the balance in the letter different than the balance on my mortgage payment?
The original principal balance reflected on the notice was provided by your lender/servicer to Freddie Mac when your mortgage was originally sold to us. Any subsequent payments are not reflected in this letter.
For more information about your current unpaid principal balance or your mortgage, contact your lender/servicer using the contact information in the notification letter you received from Freddie Mac or on your current mortgage statement.
Does Freddie Mac allow making or applying partial payments to my mortgage?
Your mortgage lender/servicer can answer any questions you have about your mortgage or mortgage payment, including partial payments. You can reach your lender/servicer using the contact information in our notification letter or on your mortgage statement.
Will I continue to receive correspondence from Freddie Mac?
Freddie Mac relies on our lender/servicer to keep borrowers informed about issues related to their mortgage. However, if there is a regulatory requirement or government mandate, Freddie Mac may be required to notify you.
Did you know?
The sale of your mortgage to Freddie Mac does not affect any term, payment or condition of your mortgage.
Tools and Resources
Why Was My Mortgage Sold?
If you received a letter stating that Freddie Mac purchased your mortgage, you should not be alarmed and do not need to take action.
Sample Borrower Notification Letter
See a sample borrower notification letter.